CUSTOMERS CAN SUCK IT

I am slowly but surely turning into a bitter old hag. I am so sick and tired of people not taking care of their sh*%t I can barely see straight. It's no deep secret to me, why this country is falling apart. I'm not sure there's one place left that feels a need to maintain a certain level of customer service for their clients. No one gives a rat's ass as far as I can tell.

Example One:

Over the course of 30 days, I was reassured/guaranteed/promised about 65 times that we would close on our home by October 31st. I PACKED BOX AFTER BOX. I HAD PAINTERS COME OUT. I TRUSTED. I TRUSTED. I TRUSTED. It is now November 6th. We have yet to close. I have unpacked boxes. Why? Because a certain lender did not send our file to underwriting until October 29th. OCTOBER 29TH!!!!!!! He made promises he could not keep and as of today not a damn thing has been done about it. I understand that certain documentation is needed for a home loan. I also understand those documents were needed long before last Thursday. Pull your head out!

Example Two:

We switched health insurance. Therefore, after being transferred to 300 different people, I canceled our existing coverage. Yesterday, I noticed a payment to canceled insurance had been drafted out of our account. Today, after being transferred to 300 different people, it was confirmed a certain agent did not make note of the cancellation. Will I ever see my $400 insurance premium? Not likely.

Example Three:

I went to a certain department store today to buy a pair of boots for BB...on my lunch break. They did not have her size so I decided to order them. After waiting for over 30 minutes and after five calls to the manager, she finally came sauntering down to Kids Shoes. The guy was apparently new and I kept telling myself, "What if it were you, Grace? Be kind. He can't help it. He's never entered a gift card before on an in-store order." But as I looked down the aisle, a certain manager had stopped. She was chatting with a co-worker. She could have cared less if I had been standing there for 2 hours.

I try my very best to give 110% in all that I do. I'm not perfect. I screw up a lot but I try and I genuinely care for other people. If I am good at one thing, it's caring for other people. Why don't I deserve the same respect? Why don't I deserve to be, at least, treated like a human being? Is it so hard to provide someone with a solid, truthful answer? Is it so hard to give just a little bit extra to make someone else happy? All I can say is good luck, President Obama.

SOULS

One ship drives east and another drives west
With the self same winds that blow.
‘Tis the set of sails
And not the gales,
That tells the way to go.
Like the winds of the sea are the ways of fate
As we voyage along through life,
‘Tis the set of the soul
That decides the goal,
And not the calm or the strife.

-Ella Wheeler Wilcox